Contact
Get in Touch
We’re here to help — whether you have a question about your order, our formula, or your lash journey.
At ÉLURA, we believe customer care should feel just as refined as the product itself.
Email Support
For all inquiries, please email us at:
support@eluralash.com
We aim to respond within 24–48 hours (Monday–Friday).
Order Support
If you’re reaching out about an existing order, please include:
• Your order number
• The email used at checkout
This helps us assist you as quickly as possible.
Press & Partnerships
For collaborations, press, or wholesale inquiries, please contact:
contact@eluralash.com
We appreciate your patience and trust — your experience matters to us.
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ÉLURA Customer Care