FAQ
When will I start seeing results?
Most customers begin to notice stronger, healthier-looking lashes within 2–3 weeks.
Full, visible improvement typically appears between 6–8 weeks with consistent nightly use.
Can I use ÉLURA with lash extensions?
Yes — ÉLURA is safe to use with lash extensions.
It helps nourish and protect your natural lashes underneath, especially between refill sessions.
Is it safe for sensitive eyes?
Our formula is designed to be gentle and irritation-free, making it suitable for sensitive eyes and contact lens wearers.
If you have extremely sensitive skin, we recommend a small patch test before first use.
How do I apply the serum?
Apply a thin line along the upper lash line once nightly on clean, dry skin — just like eyeliner.
Allow it to dry before applying skincare or makeup.
How long does one tube last?
One tube lasts approximately 8–10 weeks with daily use.
Is ÉLURA cruelty-free?
Yes. ÉLURA is 100% cruelty-free and never tested on animals.
Do you offer refunds?
We stand behind our product. Please see our Shipping & Returns page for full details on eligibility and timelines.
How can I contact customer support?
You can reach us anytime at
support@eluralash.com